Privacy Policy

This Privacy Policy explains how BestRates.lk ("we", "us", or "our") collects, uses, and protects information when you use our website and any related services, including when you interact with our app through Meta (Facebook) products.

By using BestRates.lk or connecting to our services via Meta, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information when you use our website or interact with our services:

• Information you provide directly, such as feedback, inquiries, or other details you voluntarily submit through forms or email (for example, your name and email address).
• Usage and log data, such as IP address, browser type, device information, pages visited, and the time and date of your visits. This may include analytics data collected through services like Vercel Analytics or similar tools.
• Meta (Facebook) information if you choose to interact with our app via Meta products. Depending on the permissions you grant, this may include your public profile (such as name and profile picture), email address, and other information that you explicitly authorize Meta to share with us.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To operate, maintain, and improve BestRates.lk and its features.
• To personalize your experience, such as remembering preferences or showing relevant content.
• To analyze usage and performance so we can understand how people use the site and improve it over time.
• To communicate with you, respond to your feedback or inquiries, and provide customer support.
• If applicable, to enable and manage your connection to our services via Meta (Facebook) and to honor the permissions you have granted there.

3. Legal Basis and Purpose for Processing

We process your information where it is necessary:

• To provide and improve the services you request.
• To fulfill our legitimate interests in operating and developing the site.
• To comply with applicable legal obligations and platform policies, including Meta's developer terms and privacy requirements.

4. How We Share Your Information

We do not sell your personal information. We may share information:

• With service providers who help us host, operate, or analyze our services (for example, hosting and analytics providers), under appropriate confidentiality and data protection obligations.
• When required by law, regulation, or legal process, or to protect our rights, safety, or the rights and safety of others.
• In connection with a business transaction, such as a merger, acquisition, or asset sale, subject to appropriate safeguards.

5. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will take steps to delete or anonymize it.

6. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your information, such as the right to access, correct, or request deletion of your personal data. You may also have the right to object to or restrict certain types of processing.

7. How to Request Deletion of Your Data

You can request deletion of your data collected through BestRates.lk, including any data we have received via Meta (Facebook), by contacting us at:

Email: support@bestrates.lk

When you contact us, please provide enough information for us to identify your records (for example, the email address you used and, if applicable, your Facebook account name or User ID). We will review and respond to your request within a reasonable time frame and delete data where required by applicable laws and platform policies.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links and Services

Our website may contain links to third-party websites or services, including Meta (Facebook) and other financial institutions whose products we reference. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will update the "Last updated" date at the top of this page. Your continued use of BestRates.lk after any changes take effect will constitute your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: support@bestrates.lk